Google Gets Lowest Score Ever In Customer Satisfaction Survey

There’s a mystery surrounding the latest customer satisfaction numbers released by ForeSee Results (for the American Customer Satisfaction Index [ACSI]). Published late last night, they indicate the lowest levels of consumer satisfaction with search engines (and portals) since 2003.

Source:http://searchengineland.com/google-sees-lowest-score-ever-in-customer-satisfaction-survey-167600