By claiming that paid search is largely “ineffective,” eBay has
attracted a lot of attention and buzz with media outlets repeating the
findings.Anyone who isn’t familiar with eBay’s history of
throw-it-at-the-wall-and-watch-what-happens paid search advertising
strategy may be able to take the company’s final release of a report
that first made the rounds last year at face value. Those familiar with eBay’s paid search efforts (i.e., “Bid on Cancer now”) have taken the study with a grain of salt, if not discounted it outright.
The problem isn’t with the research or testing, it’s the fact that
the study relies on eBay’s paid search campaigns and then proceeds to
extrapolate the findings to the effectiveness of paid search for large
brands in general– as if eBay’s paid search results are a proxy for all
major brands.
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